Privacy Policy
Last Updated: October 2025
Union Digital Inc. (“Union Digital”, “we”, “us”, or “our”) is committed to protecting your privacy and safeguarding the personal information entrusted to us. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website(s), communicate with us, or engage with our products and services.
This Policy applies to all Union Digital-operated domains, including uniondigital.ca, unionsoftware.com, unioncampaigns.ca, and any other affiliated platforms or microsites (collectively, the “Sites”).
By using our Sites or submitting personal information to us, you consent to the collection, use, and disclosure of your information in accordance with this Policy and applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
1. Information We Collect
1.1. Information You Provide Directly
When you interact with Union Digital, you may voluntarily provide personal information such as:
- Name, email address, phone number, and organization details;
- Employment-related information when applying for a position;
- Payment or billing details for services or subscriptions;
- Communications sent via email, contact forms, or event registrations;
- Information provided through surveys, demos, or investor inquiries.
1.2. Information Collected Automatically
When you visit our Sites, we may automatically collect certain technical data, including:
- IP address, browser type, and operating system;
- Device identifiers and access times;
- Pages visited, referring websites, and user interaction analytics;
- Cookies and similar tracking technologies (see Section 7).
This information helps us improve our Sites, diagnose technical issues, and understand usage patterns.
1.3. Information from Third Parties
We may receive limited information from trusted third-party service providers (e.g., payment processors, analytics platforms, or recruitment tools) in compliance with privacy legislation and only for legitimate business purposes.
2. How We Use Personal Information
Union Digital uses personal information for the following purposes:
- To operate, maintain, and improve our Sites and services;
- To respond to inquiries, requests, or support tickets;
- To process transactions, invoices, or service agreements;
- To manage job applications and candidate communication;
- To provide updates, newsletters, or marketing communications (with consent);
- To comply with legal, regulatory, and contractual obligations;
- To ensure the security, integrity, and lawful use of our systems.
3. Legal Basis for Processing
Union Digital collects and processes personal information under one or more lawful bases:
- Consent: When you voluntarily provide information (e.g., completing a form or subscribing).
- Contractual necessity: When information is required to fulfill a service or employment process.
- Legal obligation: When disclosure is necessary to comply with legal or regulatory requirements.
- Legitimate interests: When processing is necessary to operate our business, provided it does not override your rights.
4. How We Disclose Information
Union Digital does not sell or trade personal information. We may disclose information in limited circumstances:
- Service Providers: Trusted vendors who assist with hosting, analytics, payments, communications, or recruitment.
- Legal Compliance: To law enforcement or regulators when required by law.
- Corporate Transactions: During mergers, acquisitions, or restructurings.
- With Consent: When you have expressly authorized sharing of information.
All third-party processors handling information on our behalf are contractually bound to protect personal data in accordance with this Policy and Canadian privacy standards.
5. Data Retention
Union Digital retains personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law. When no longer required, data is securely deleted, anonymized, or destroyed in accordance with industry best practices.
6. Data Security
We implement technical, administrative, and physical safeguards designed to protect personal information against loss, theft, unauthorized access, disclosure, alteration, or misuse.
Security measures include encryption, access controls, regular audits, and secure data hosting within Canadian or equivalent jurisdictions. However, no system is entirely secure, and Union Digital cannot guarantee absolute protection against all risks.
7. Cookies and Tracking Technologies
Our Sites use cookies and similar technologies to enhance your browsing experience and analyze web traffic. Cookies help remember preferences or recognize returning visitors.
You can modify your browser settings to refuse or delete cookies. Note that disabling cookies may affect site functionality or user experience. Union Digital may also use analytics tools such as Google Analytics to measure engagement. These services may collect data governed by their own privacy policies.
8. Your Rights and Choices
Subject to applicable law, individuals have the right to:
- Access and obtain a copy of their personal information;
- Request correction of inaccurate or incomplete data;
- Withdraw consent to processing (where applicable);
- Request deletion or restriction of data in certain circumstances;
- File a complaint with the Office of the Privacy Commissioner of Canada (OPC) or relevant authority.
Requests can be submitted by email to privacy@uniondigital.ca. We will respond to all privacy-related requests within a reasonable timeframe and in accordance with PIPEDA.
9. International Transfers
While Union Digital primarily stores data within Canada, certain service providers may process or store information in other jurisdictions. In such cases, data is protected by contractual clauses and equivalent safeguards to ensure compliance with Canadian privacy requirements.
10. Children’s Privacy
Our Sites are not directed to individuals under the age of 16, and we do not knowingly collect personal information from minors. If such data is inadvertently collected, we will delete it upon discovery or verified request.
11. Changes to This Policy
Union Digital may update this Privacy Policy from time to time to reflect changes in practices, laws, or operational requirements. Revisions will be posted on this page with an updated “Last Updated” date. Continued use of our Sites constitutes acceptance of any revised terms.
12. Contact Us
Questions, concerns, or requests regarding this Privacy Policy may be directed to:
Privacy Officer
Union Digital Inc.
190 Norseman St., Suite 100
Etobicoke, Ontario, Canada M8Z 2R4
privacy@uniondigital.ca
© 2025 Union Digital Inc. All rights reserved.
Union Digital Inc. operates under a collective agreement with CUPE Local 5277.
This Policy is governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein.